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• "I so appreciate your help in this situation. It’s a pleasure working with your agency that is kind and understanding."

  Rosalind J
  Consumer Law Firm

• "I Would like to express to you how wonderful my experience has been in resolving my accounts that were in collection. Please acknowledge Carolyn M. and David S. for their outstanding customer service and their..."

  Michael H.
  Consumer

• "I would like to express a heartfelt Thank You to Connie, she handled this in a very professional manner, always returning phone calls, always courteous, and kind. Ms. Cash is an asset to your company."

  Paula S.
  Consumer

• "Thank you….I appreciate being able to contact VCS, that the staff is willing to spend time on the phone with me, and that VCS’s years of experience and prove process is a huge asset helping..."

  Sheryl S.
  Apartment Manager

• "For over fifteen years we have been affiliated with VCS and we have always been very satisfied with their service. You can consistently count on their record keeping to be accurate and efficient."

  Jennifer M.
  Ophthalmology practice

• "I wanted to drop your office a note and let you know what a kind, considerate and knowledgeable person your representative is. I appreciate the courtesies she showed me and her professionalism."

  Kim J.
  Credit Law Center

• "We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. We also have seen great progress..."

  Sarah O.
  Dentist

• "Sometimes we need to stop and recognize that there are people in our lives who go the extra mile to do things right. We felt that you should be aware of the stellar service which..."

  Jill B.
  Accounts Manager
  Funeral Home

• "I am writing to let you know how pleasant your staff is. They always have been extremely friendly and making even the worst experience as pleasant as can be. So, I just wanted to let..."

  Charity B
  Front Office Coordinator
  Oral & Facial Surgery

• "Just wanted to say thanks to the staff at VCS for their professionalism, and for being kind and personable at an uncomfortable and somewhat embarrassing time."

  David
  Consumer
  Harrisonburg, VA

• "We would like to take this opportunity to thank you for your service to our company. Our bookkeeper, works with you on a continual basis and has a good working relationship with your office. We..."

  Practice Manager
  Obstetrics/Gynecology

• "(We) signed on with CBC in April 1992. Our experiences through the years has been nothing but positive. They're always there to answer questions or help us in any way they can. Records also indicate..."

  Billing Manager
  Family Practice

• "We have been a client of VCS since 1992, and have been very pleased with their services. The staff is always courteous and efficient, and quick to respond to any questions we may have. Our..."

  Office Manager
  General Surgery

• "I have found the VCS office very helpful as I am new to this position. Wanda was kind enough to come to our office and help me understand what I needed to do to fully..."

  Practice Administrator
  Dental Office

• "We have been with VCS for years and one of the reasons is their representatives. The representatives at VCS have always been very helpful. Whenever we need help with an account or need information there..."

  Office Manager
  Internist Group

• "(We) have used Valley Credit Service as an offsite collection agency for more than 20 years. We have always been pleased with their high percentage of collections. The staff is well trained and efficient in..."

  Angela B
  Business Office Manager
  Radiology Group

• "You guys are great! For more than 35 years you’ve provided a solid performance and exceptional communication. Keep up the excellent work!"

  Brenda C.
  Practice Manager
  Anesthesia Group

• "(We) have used CBC, Inc./VCS, Inc. since 2007. They possess the experience, resources and commitment we all look for in a business partnership. Their communication is exactly what our organization expects from a collection agency."

  Danna R.
  A/R Supervisor
  Medical Group CBO

• "Very pleased with VCS. We really appreciate the help we received from Connie and Nancy. Thanks again for helping us resolve this."

  -Paula W.
  Consumer

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