We’re here to help!
There are many reasons consumers are sent to collections. It’s not the “end of the world”.
The best way to handle the situation is to be open and honest about your circumstances. There are many ways to resolve an outstanding balance. We want to find the right solution for you! Of course, the quickest way to reduce the stress a past due bill may create is to pay the balance in full. Other options may be available.
Payment service Terms and conditions apply.
If you can’t make payment now or have other questions regarding information we may have on file, contact us using the method most convenient to you:
- By PHONE
888.992.2312Live Agent
8am-5pm M-F - By TEXT
434.262.4283Live Agent
8am-5pm M-F - By Computer
iBot Agent
Available 24/7
Account Resolution Ideas
A. Set a planned weekly, bi-weekly or monthly payment plan that fits your payroll schedule and our client’s rules. Typical rules: $50 monthly minimum or 12 months to pay, whichever is greater.
B. Ask for a loan from a bank, friends, family, retirement plan or title loan.
C. Settlement in Full of a balance less that what is currently owed (restrictions apply based on -creditor).
-Settlement payments are due in lump sum within 14 days of acceptance of offer.
D. Bankruptcy should be considered a last resort but is available to those who qualify under bankruptcy laws.
We practice the Collector’s Pledge:
I believe every person has worth as an individual.
I believe every person should be treated with dignity and respect.
I will make it my responsibility to help consumers find ways to pay their just debts.
I will be professional and ethical.
I will commit to honoring this pledge.
Want more information on your rights as a consumer? Try these helpful sites:
